E-commerce Solutions, E-commerce News & Marketing
From Eagle Merchant Services
Online Spending Continues To Explode
E-commerce and Internet usage measurement experts, Nielsen/NetRatings are a premier Internet audience measurement service in North America. The company measures online buying and Internet activities. They have reported that online spending continues to explode: “online shoppers in the U.S. spent $23.2 billion during the 2004 holiday season, excluding travel. This reflects a 25 percent increase from the $18.5 billion spent online during the same timeframe in 2003.”
Are you capitalizing sales the Internet?
With the growing number of Internet users and online buyers, an e-commerce website is more appealing than ever! Eagle Merchant Services is dedicated to providing you with the tools to capitalize on this growing market.
E-commerce Solutions
If you are looking for an E-commerce solution for your website, Eagle Merchant Services has an affordable and uncomplicated answer. Our E-commerce solutions package can be added easily to an existing website or to a new website. We would be happy to answer any questions or concerns that you may have. Our management team offers more than 30 years of experience in the bankcard industry. Our experienced staff of professionals offers personal attention along with multiple processing options, allowing us to deliver the best service and value to you, our client.
Five Tips To Boost Consumer Confidence
Research indicates that customers fail to make online purchases due to lack of consumer confidence. The lack of the personal element and the concern of making a purchase online if there is a problem with the product equates to lost Internet sales. To boost consumer confidence:
- Provide A Privacy Policy
Inform online shoppers that you value the privacy of their personal information through an easy-to-understand and easy-to-find privacy policy. For more information, you may visit BBB Online (Better Business Bureau Online): For online shoppers, trust is everything.
- Provide essential contact information
List your e-mail address, physical location, telephone numbers and fax number in an easy-to-find place on your website.
- Provide contact hours
If a live representative does not answer your phone 24 hours a day, leave a message that informs of the hours a customer may reach a live person.
- Toll-free phone number
Invest in a toll-free phone number and post it on your website. A toll-free number conveys the message that your company is extremely interested in your client's concerns. It also provides those who are uncomfortable with making an online purchase the ability to speak to a "real person" to complete the transaction.
- Disclose terms of sale
Include your company's return policies and terms of sale on your website.
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