Merchant Testimonials

What are merchants saying about Eagle Merchant Services?

GREAT COMMUNICATORS!  Having started out with one of the big "New York style" merchant accounts, I can't believe the personal, speedy and helpful service I get from Eagle Merchant Services.

At Eagle, they make sure that you actually understand how their system works. They answer "stupid" questions thoroughly and completely. And their system is so well designed and easy to use that soon you have no questions left to ask. You folks offer real person to person communication. Thanks.

Sarah King

PERFECT SERVICE!  I must have spent three months researching credit card processing services before I selected Eagle Merchant Services. In the process I found incompetent people answering the phones (and my questions), higher rates, complicated procedures, and much confusion.

I selected Eagle not because your rates are reasonable (they are), but because of your people: they are by far the best I have come across. During the process of setting up my accounts I have had the occasion to call you 3-4 times -- and each time as I hung up the phone I congratulated myself on the great choice I made going with Eagle Merchant Services.

You are the best because your people are the best. Thanks to everyone at Eagle who helped me. I will most definitely highly recommend you to other businesses!

Bill Rowland

PATIENCE!  In this busy world that we live in we all take time to complain about the bad service that we receive. We just never take the time to comment on the good service, when we get it.

Rose Carpet Cleaning has been associated with Eagle for over three years and the support has always been outstanding. The individual that I have dealt with the most is Byron.

Byron has always been patient with me so things get straightened out. He always makes me feel as though I was the only customer that he had to worry about. He is an asset to your company

If I could just say two words to Byron they would be "Thank You".

Sincerely,

Harry Laughman

PERSONAL TOUCH!  I wanted to write a note of appreciation. 

Whenever we have called Eagle Merchant Services, you have always addressed our telephone calls with speed and efficiency. We have always been impressed with the attention you have given our office. In this day and age of the interminable "hold, please" and "I'm sorry, that's not my department," the "personal touch" is greatly appreciated.

Sincerely,

Lauren Grossman

EASY TO WORK WITH!  Just a note to let you know how easy it is to work with E.M.S. The touch-tone processing makes processing orders a breeze. Whether I phone in the evening with a question for customer service, or talk with you during normal business hours, you have always been pleasant, helpful, and accommodating.

Diane Rich

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